The Partner Manager will develop and maintain strong, productive relationships with service partners across the US and Canada, ensuring partners meet performance expectations through proactive engagement, regular audits, and compliance with industry standards. Core responsibilities include contract negotiation, performance monitoring, quality assurance, cost management, and supply chain optimization.
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Lyric is seeking a Customer Success Business Partner to drive adoption, retention, and expansion across strategic customer relationships. In this customer-facing role, you will lead quarterly business reviews, identify new use cases, and partner with internal and customer teams to deliver measurable outcomes, working closely with Sales, Product, Professional Services, and Support.